Privacy Policy

1.Introduction

Welcome to Emma Elizabeth Coaching. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our life coaching services.

2.Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Voluntarily

• Name
• Email address
• Phone number
• Any information you submit through contact forms, booking forms, or questionnaires
• Personal details shared during coaching sessions

b. Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information

c. Sensitive Information

In some cases, you may share sensitive personal information (e.g., mental health, goals, or personal challenges). This information is only collected with your explicit consent and used solely for coaching purposes.

3.How We Use Your Information

We use your data to:

• Provide and manage coaching services
• Respond to inquiries and communicate with you
• Schedule and manage appointments
• Improve our website and services
• Send newsletters or updates (only if you opt in)
• Comply with legal obligations

4.Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Your consent
• Performance of a contract (e.g., coaching services)
• Legitimate interests (e.g., improving services)
• Legal obligations

5.Sharing Your Information

We do not sell your personal data. We may share your data with:

• Service providers (e.g., booking systems, email platforms)
• Legal or regulatory authorities when required
• IT and website hosting providers

All third parties are required to respect the security of your data.

6.Data Retention

We retain your personal data only as long as necessary:

• Client records: up to 6 years after last contact
• Marketing data: until you withdraw consent

7.Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at: Emmadunning053@gmail.com

8.Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers
• Encrypted communications (SSL)
• Restricted access to personal data

9.Cookies

Our website may use cookies to:

• Improve user experience
• Analyze website traffic

You can control or disable cookies through your browser settings.

10.Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

11.Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

12.Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13.Contact Us

If you have any questions about this Privacy Policy or your data, please contact: